SleepScore Labs and Sleep Specialists LLC Revolutionize Sleep Health With SleepScore APIs Powered ZzomaforLife App
COMMON QUESTIONS
Frequently Asked Questions

How Much Does Zzoma Cost?

The initial purchase price is USD$289.95

How Can I Reach You?

The quickest and easiest way to reach us is by email: info@zzomaosa.com

How Do I Purchase?

Purchasing Zzoma is fast and easy. You may place an order online 24/7. Once we have both a copy of your prescription and a form of payment your device will be shipped right to your door.

You can upload your prescription at checkout, or your provider may fax your prescription to +1 (267) 222-1000

Is Zzoma reimbursed under insurance or is it FSA/HSA eligible?

Zzoma is an out-of -pocket expense, but you may be able to utilize health savings plans, such as FSA (Flexible Spending Account) and HSA (Health Savings Account), for Zzoma since it is a prescription device for the treatment of the disease obstructive sleep apnea.

While Zzoma has officially been assigned code E0190 by CMS, this code is currently not reimbursed by Medicare and many private insurers. However, you might still be eligible for reimbursement. Contact your insurance provider directly to discuss their policies on code E0190, emphasizing that Zzoma is a medically necessary device for your sleep apnea. Be prepared to submit a claim form, prescription, medical necessity letter, and product receipt.

For more information on reimbursement please click here.​

Are There Different Sizes?

One size fits most. Zzoma has adjustable Velcro® straps (general guidelines: min 100 lbs to 350 lbs). Fits up to 55-inch upper torso.

Can I Return Zzoma?

If for any reason you are not satisfied with a product, you may return it within 30 days of receiving your device. Please send your return tracking number to: info@zzomaosa.com.

Once we receive the return or your tracking number, you will be refunded in just a few days. Please include a receipt or order number with your package.

How Do You Roll Side to Side?

Zzoma is a positioner worn on the back therefore by rolling on your stomach you can roll from side to side.

How Do I Wear Zzoma?

Using Zzoma couldn’t be easier. Simply open up the Velcro® straps, position the “backpack” so it’s at your back and the straps are across your chest, and then reattach the Velcro® straps. The straps are easy to adjust, so you can find the right fit for your body. The device works best when worn over a T-shirt and can fit up to a 55-inch upper torso.

You should wear Zzoma as high up on your chest as possible for best results.

I am rolling around in Zzoma. It is coming off at night. What do I do?

You may be wearing Zzoma too low on your body: try wearing it right under your arms. The higher up on your body the more effective it will be. Additionally, try tightening the straps. The side elastics will allow for easy breathing at night.

Is Zzoma Comfortable?

Zzoma is very comfortable. It is made of semi-rigid foam which allows sturdiness without discomfort. Wearing Zzoma is like getting use to a new bed or pillow.

It may take up to two weeks for you to get used to wearing the Zzoma.

How Long Does it Take Me to Get to Sleep with Zzoma?

It generally takes 2 weeks for patients to become accustomed to Zzoma. However, your adjustment period will depend your previous sleeping habits. If you were a frequent supine sleeper it will take longer for you to adjust to sleeping only on your side. If you’ve always been comfortable sleeping on your side you will become accustomed to Zzoma much quicker.

How is Zzoma different than other positioners in the market?

Zzoma was developed by sleep physicians and is an FDA-cleared medical device for the treatment of mild to moderate obstructive sleep apnea requiring a prescription. It was clinically proven to be equivalent to CPAP.

Why is Zzoma Prescription Only?

Only your sleep physician can recognize if your sleep apnea is positional. If your sleep apnea or snoring is purely supine then Zzoma is the right treatment for you.

The FDA clears devices and drugs based on safety and effectiveness. Zzoma was cleared as prescription only because Zzoma only treats positional sleep apnea, (only about 30% of apnea). Only your provider can know if your sleep apnea is positional or not; therefore, the FDA is protecting patients from self-diagnosing.

What is Zzoma Made Of?

Zzoma has a firm inner core made of foam. The outer part of the device is covered in nylon, and the part that touches your body is cotton covered with a coating of PVC dots that helps keep Zzoma in place while you sleep

How do I Clean My Zzoma?

To clean the outer fabric, simply unzip and remove the foam inserts. Do not wash the foam inserts. Machine-wash only the belt in cold water. The “Delicate” or “Hand Wash” setting is best. Let air dry. Reinsert the foam inserts and it is ready to use again.

What age group is the Zzoma approved for?

The Zzoma is approved for patients 18 years of age and older.

What if my sleep apnea symptoms continue?

You may not have purely positional sleep apnea and therefore should contact your sleep physician.

Is There a Warranty?

Please refer to our warranty page for more information