Frequently Asked Questions
The initial purchase price is USD$189.95
We are now offering current Zzoma users a special re-ordering price. A patient is eligible for a discounted price of USD$99.95 valid for 12 months from your initial purchase date.
The quickest and easiest way to reach us is by email: firstname.lastname@example.org
Yes, Zzoma’s foam is less than 1 lb. In addition to the wedge foam, you will receive a bladder that can be inflated and deflated for easy storage.
Purchasing Zzoma is fast and easy. You may place an order online 24/7. Once we have both a copy of your prescription and a form of payment your device will be shipped right to your door.
You can upload your prescription at checkout, or your provider may fax your prescription to +1 (267) 222-1000
One size fits most. Zzoma has adjustable Velcro® straps (general guidelines: min 100 lbs to 350 lbs). Fits up to 55-inch upper torso.
If for any reason you are not satisfied with a product, you may return it within 30 days of receiving your device. Please send your return tracking number to: email@example.com.
Once we receive the return or your tracking number, you will be refunded in just a few days. Please include a receipt or order number with your package.
Zzoma is a positioner worn on the back therefore by rolling on your stomach you can roll from side to side.
Using Zzoma couldn’t be easier. Simply open up the Velcro® straps, position the “backpack” so it’s at your back and the straps are across your chest, and then reattach the Velcro® straps. The straps are easy to adjust, so you can find the right fit for your body. The device works best when worn over a T-shirt and can fit up to a 55-inch upper torso.
You should wear Zzoma as high up on your chest as possible for best results.
You may be wearing Zzoma too low on your body: try wearing it right under your arms. The higher up on your body the more effective it will be. Additionally, try tightening the straps. The side elastics will allow for easy breathing at night.
Zzoma is very comfortable. It is made of semi-rigid foam which allows sturdiness without discomfort. Wearing Zzoma is like getting use to a new bed or pillow.
It may take up to two weeks for you to get used to wearing the Zzoma.
It generally takes 2 weeks for patients to become accustomed to Zzoma. However, your adjustment period will depend your previous sleeping habits. If you were a frequent supine sleeper it will take longer for you to adjust to sleeping only on your side. If you’ve always been comfortable sleeping on your side you will become accustomed to Zzoma much quicker.
Zzoma was developed by sleep physicians and is an FDA-cleared medical device for the treatment of mild to moderate obstructive sleep apnea requiring a prescription. It was clinically proven to be equivalent to CPAP.
Only your sleep physician can recognize if your sleep apnea is positional. If your sleep apnea or snoring is purely supine then Zzoma is the right treatment for you.
The FDA clears devices and drugs based on safety and effectiveness. Zzoma was cleared as prescription only because Zzoma only treats positional sleep apnea, (only about 30% of apnea). Only your provider can know if your sleep apnea is positional or not; therefore, the FDA is protecting patients from self-diagnosing.
Zzoma has been assigned code E0190 which is not reimbursed by Medicare. Generally, Zzoma is an out-of-pocket expense. In some cases, patients may submit their receipt to their payer to receive a refund for their Zzoma expense.
For more information on reimbursement please click here. (do I need to send you the reimbursement document or can you just get it off the website?)
Zzoma has a firm inner core made of foam. The outer part of the device is covered in nylon, and the part that touches your body is cotton covered with a coating of PVC dots that helps keep Zzoma in place while you sleep
To clean the outer fabric, simply unzip and remove the foam inserts. Do not wash the foam inserts. Machine-wash only the belt in cold water. The “Delicate” or “Hand Wash” setting is best. Let air dry. Reinsert the foam inserts and it is ready to use again.
The Zzoma is approved for patients 18 years of age and older.
You may not have purely positional sleep apnea and therefore should contact your sleep physician.
Devices that wear and tear heavily within the first year of purchase are replaced by the manufacturer.
Please see our warranty page for more information